Adapting to healthcare consumerism is vital for providers to stay competitive. Shifting from traditional roles to informed consumers requires embracing transparency, technology, and personalized care.
A new survey of over 1,000 U.S. adults who have a physician found 51 percent share their personal healthcare experiences online via platforms such as Facebook and Google.
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A new Texas Medical Center Health Policy Institute survey of about 5,000 Americans found consumers' top healthcare priority is lowering costs, followed by providing universal converage and increasing the affordability of insurance premiums and deductibles.
A Deloitte survey of 4,530 Americans ages 18 and up found millennials were more likely than seniors to use tech to receive medication alerts and to measure their fitness and health improvement goals.
Flawed directories are “a real barrier to accessing the care and accessing the insurance consumers have purchased.”
You can hope for consumer-pay revenue but five years in, there is a growing recognition that hope is not a strategy. Exit investors, stage left.
Break down the silos. Take control of your provider data.
Many hospitals still refuse to acknowledge the importance of patient reviews and ratings on social media, but even for those that do, there are challenges. We highlight one effort that may help to change that.
It would make sense for healthcare providers to show these videos on monitors in waiting rooms, on tablets for patient registration and on their websites.
"From a financial perspective, a boob job is no different than an MRI," said San Francisco plastic surgeon Dr. Jonathan L. Kaplan. "You need to start thinking like a plastic surgeon."
For so many families, a $5,000 deductible is like not having medical insurance at all. This has to be fixed, and it won’t be easy.
At a time when AI is reshaping pharma, Reverba Global CEO Cheryl Lubbert explained in an interview why empathy, context, and ethics still require a human touch.
That's the message the Twitter stream tells from SHSMD Connections?, the annual conference of an American Hospital Association? branch called the Society for Healthcare Strategy and Market Development?, or SHSMD.
We have the latest slogan for the patient empowerment/data liberación movement: the medical record "spigot." This comes courtesy of "E-Patient" Dave deBronkart.
Amy Gleason, one of nine "Champions of Change" for precision medicine, wants to tell President Obama that consumers are as important as geneticists in making the Precision Medicine Initiative successful.
Plans are coming together for "Data Independence Day," when consumers demand electronic access to their health information, but organizers want to position it more as a movement than an event tied to the July 4 holiday.
Advocates of greater patient access to health data are using Mother’s Day as an opportunity to encourage consumer to demand copies of their own health data by launching an awareness drive and online petition. “Mom is the health CEO in many families,” explained Lygeia Ricciardi, former director of the Office of Consumer eHealth in the […]